ADMAL CARD is owned and operated by ADmal Card FZ-LLC, a Free Zone Limited Liability Company registered in Ras Al Khaimah, United Arab Emirates.
Business Email: info@admalcard.com
ADMAL provides smart physical products and digital services. For example, some products may require preparation, customization, testing, and shipping. In addition, some services may include digital pages, QR/NFC access, public links, review pages, menu pages, pet or animal pages, social media links, Google links, file/document links, contact-saving tools, exchange information forms, analytics, reports, and other digital features.
However, the available features depend on the selected product, plan, activation status, subscription status, and service settings.
Moreover, ADMAL may update, improve, add, remove, or change features at any time to improve the website, products, or digital services.
Additionally, customers are responsible for creating and managing their account information correctly.
In particular, the customer is responsible for:
ADMAL is not responsible for errors caused by incorrect information entered by the customer.
For example, customers may add or submit information, images, logos, links, file links, business details, social media links, menu details, review links, pet information, form fields, or other content to be displayed or used in ADMAL digital services.
Furthermore, when customers submit content, they confirm that they have the right to use it and allow ADMAL to display, process, store, or connect it to the selected service.
Therefore, ADMAL may remove or disable content if it appears to be illegal, harmful, misleading, abusive, inappropriate, infringing, or harmful to the website, customers, visitors, or ADMAL services.
For example, when a customer places an order, the order may include a physical product, a digital service, a subscription, a QR plan, or a combination of these.
In practice, order processing may depend on:
ADMAL may contact the customer if additional information is required to prepare or activate the product or service.
Additionally, prices, plans, features, and product availability may change from time to time.
For example, some ADMAL products are physical items that require preparation before delivery. This may include reviewing the order, preparing materials, cutting, printing, production, customization, linking, testing, and preparing the order for shipping.
However, if a product is customized or prepared for the customer, cancellation or refund may become difficult or unavailable once execution starts.
In addition, ADMAL checks and tests products before shipping where applicable. Accordingly, delivery times may vary depending on product type, quantity, required information, shipping company, and delivery area.
Furthermore, ADMAL digital services may be activated after payment and product activation. Some eligible products may include a free digital service period according to ADMAL’s active policy.
However, after the free period or subscription period ends, digital features may stop or become unavailable unless the customer renews the service.
As a result, this may affect:
However, the physical product remains with the customer, but the connected digital service may require renewal to remain active.
ADMAL offers a Free plan for one profile link for one year, which does not renew. In addition, paid QR plans are also available and may have their own features, limits, usage rules, and prices. Customers may upgrade or downgrade a QR plan depending on available options.
However, changing a QR plan may affect the previous subscription, available features, data access, permissions, and service limits. The customer cannot run two active QR plan subscriptions on the same account at the same time unless ADMAL clearly allows it.
Once a QR plan is activated or used, refunds are difficult and not guaranteed. Cancellation usually means stopping the service or preventing future renewal, not necessarily refunding the current active period.
In general, cancellation and refund requests are reviewed based on the product type, service type, payment status, preparation status, activation status, and applicable policy.
For physical products, however, cancellation may be reviewed only if product execution has not started. Once execution, customization, production, linking, testing, or shipping preparation starts, refund may become difficult or unavailable.
Cancellation requests must be sent through ADMAL support using the approved support channel, such as WhatsApp support, so the request can be reviewed and confirmed clearly.
Disabling a technical link, digital page, or service data may be possible, but refund eligibility is mainly connected to the execution status of the physical product or activation status of the digital service or plan.
When a customer receives a physical product with a manufacturing defect or operational issue not caused by misuse, the customer should contact ADMAL within the allowed support period stated on the website or Help Center.
After contact, Next, ADMAL may review the case and may request photos, videos, order details, or product information.
If the issue is accepted for review or handling, shipping fees may apply according to ADMAL’s stated policy.
ADMAL is not responsible for damage caused by misuse, negligence, water, heat, breaking, scratching, improper handling, modification, or any customer-caused damage.
In addition, customers and visitors must not use ADMAL services for illegal, harmful, abusive, misleading, fraudulent, or unauthorized purposes.
In particular, users must not:
Therefore, ADMAL may suspend or disable access if misuse is detected.
For example, ADMAL digital pages may include links to third-party platforms such as social media, Google services, review platforms, file-sharing platforms, payment providers, delivery providers, or external websites.
However, ADMAL is not responsible for the content, availability, privacy practices, policies, or actions of third-party platforms.
When visitors open third-party links, they are subject to the terms and privacy policies of those platforms.
Additionally, ADMAL may allow customers to add file or document links inside supported digital services.
However, this does not necessarily mean that ADMAL uploads, stores, hosts, or provides direct file downloads. The customer may use a sharing link from the place where the file is hosted, such as a cloud storage or file-sharing platform.
As a result, visitors can open or browse the file depending on the link permissions and the third-party platform used.
The customer is responsible for making sure the file link is correct, accessible, safe, and legally allowed to be shared.
Furthermore, all ADMAL website content, design elements, branding, layouts, systems, product structure, software, text, graphics, and service concepts are owned by ADMAL or licensed to ADMAL unless stated otherwise.
Therefore, customers may not copy, reproduce, resell, modify, or misuse ADMAL content, designs, services, or systems without written permission.
Customer-submitted content remains the customer’s responsibility. By submitting content, the customer gives ADMAL permission to use it only as needed to provide the selected product or service.
ADMAL aims to keep its website and services available and working properly. However, services may sometimes be interrupted due to maintenance, updates, technical issues, hosting problems, third-party provider issues, security reasons, or events outside ADMAL’s control.
ADMAL is not responsible for temporary service interruptions, third-party outages, or issues caused by incorrect customer content, expired subscriptions, or external platforms.
In general, ADMAL provides its products and services with reasonable care. However, ADMAL is not responsible for indirect losses, business interruption, lost profits, missed leads, loss of data caused by customer misuse, third-party issues, expired services, incorrect customer information, or external platform failures.
In those cases, ADMAL’s responsibility, when applicable, is limited to the product or service purchased and the specific issue reviewed by ADMAL.
ADMAL may update these Terms of Use at any time. Updates may be made to reflect changes in services, products, laws, policies, or website operation.
Therefore, continued use of the website or services after updates means the customer accepts the updated terms.
For example, ADMAL may collect information provided directly by customers, visitors, or users, including:
In addition, we may collect technical information such as:
To provide our services, ADMAL may use collected information to:
As a result, some information entered by the customer may become publicly visible if it is added to a public ADMAL page, product link, QR destination, menu, review page, profile, pet page, or other public digital service.
For example, public information may include business details, contact information, social links, Google links, images, file links, menu details, review links, or other content added by the customer.
Therefore, the customer is responsible for choosing what information to publish.
In addition, some ADMAL services may include exchange information forms or contact forms.
In that case, the submitted information may be shared with the customer who owns or manages the related digital page or product.
This may include:
Therefore, visitors should only submit information they agree to share with the customer connected to that page.
For payment processing, ADMAL may use third-party payment providers. However, ADMAL does not need to store full card details unless a provider or payment system supplies limited, partially masked information for order records. The payment provider usually handles sensitive payment data under its own security and privacy practices.
For physical products, ADMAL may collect and use delivery information such as name, phone number, address, location details, and order information.
Accordingly, ADMAL may share this information with delivery or shipping providers only as needed to deliver the product.
For example, ADMAL may collect analytics related to digital service usage, such as visits, scans, clicks, form submissions, page views, button usage, and report data.
These reports help customers understand how visitors interact with their digital pages, QR codes, links, and products.
However, the available analytics depend on the selected product, plan, activation status, and service settings.
Additionally, ADMAL may use cookies or similar technologies to operate the website, improve user experience, remember preferences, analyze website activity, support security, and improve services.
For example, cookies may help with:
However, customers and visitors can manage or disable cookies through their browser settings. However, some website features may not work properly if cookies are disabled.
Additionally, when needed to provide services, operate the website, process orders, deliver products, support customers, or comply with legal requirements, ADMAL may share information.
For example, this information may be shared with:
By contrast, ADMAL does not sell customer personal information as a standard business practice.
In addition, ADMAL takes reasonable steps to protect customer and visitor information against unauthorized access, misuse, loss, or disclosure.
Even so, no website, online service, hosting provider, or internet transmission can be guaranteed to be completely secure.
For this reason, customers are responsible for keeping their account login details secure and using strong passwords when available.
Moreover, ADMAL may keep information for service delivery and record keeping customer, order, support, activation, subscription, analytics, and transaction-related information for as long as needed to provide services, maintain records, resolve disputes, comply with legal obligations, and improve the service.
However, some data may remain in backup systems or records for a reasonable period even after deletion or account closure.
Where applicable and technically possible, customers may contact ADMAL to request access, correction, updates, or deletion of their personal information.
However, ADMAL may need to keep some information for order records, legal compliance, dispute handling, fraud prevention, accounting, or service history.
After receipt, ADMAL support can review requests before taking action.
For convenience, ADMAL pages may include links to third-party websites or platforms, such as Google, social media platforms, review platforms, file-sharing platforms, payment providers, or delivery providers.
However, ADMAL is not responsible for the privacy practices, security, content, or policies of third-party websites.
Before using third-party platforms, users should review their privacy policies.
ADMAL services are intended for customers who can legally place orders and manage online services. Therefore, a parent or legal guardian should supervise a child’s use of ADMAL services and provide permission before submitting the child’s personal information.
In addition, if a customer submits information about a child, a family member, or another person, the customer is responsible for making sure they have the authority and permission to share it.
ADMAL may remove information submitted without proper permission or that creates a safety concern. A parent or guardian can contact ADMAL using the details below to request a review or removal of a child’s information, where applicable.
Finally, ADMAL may update this Privacy & Cookies Policy from time to time to reflect changes in services, website operation, legal requirements, or privacy practices.
Therefore, continued use of the website or services after updates means the user accepts the updated policy.
