Help Center

Everything you need to know here

About ADMAL

ADMAL provides smart products and digital services that help individuals, businesses, teams, and service providers present their information in a professional and easy-to-use way.

Some ADMAL products are physical items that require preparation, customization, testing, and shipping. These products may be connected to a digital page, public link, QR code, NFC function, analytics, or a customer account.

The digital service may include different product types and features depending on the selected plan. These may include Profile, Review, Review Stand, Menu, Animals / Pets, social media links, Google links, file links, contact-saving tools, exchange information forms, QR tools, analytics, and reports.

After payment and activation, the customer can use the available digital service from their account. The customer is responsible for entering, updating, and managing their own content, such as personal details, business information, links, photos, menu details, review links, file links, and other available sections.

ADMAL provides the system, product connection, activation, QR/NFC tools, links, analytics, and available features according to the selected product or plan. Content management inside the account is the customer’s responsibility unless a separate content setup service is clearly agreed upon.

ADMAL Products

ADMAL has different product types designed for different use cases.

The main ADMAL product types are:

  1. Profile
  2. Review — One Link
  3. Review Stand — 6 Links
  4. Menu
  5. Animals / Pets

Each product has its own purpose, content, available actions, style options, and expected use case.

General elements such as social media links, Google links, photos, file links, Add Contact, Exchange Information Forms, QR, analytics, and reports are not separate product types by themselves. They are features that may appear inside supported products depending on the selected plan and settings.

Important Product Note

The product defines the purpose, and the selected style defines how the product is presented.

For some products, styles are design options inside the selected product. For example:

  • Profile may use Executive, Professional, Creator, or Company style.
  • Menu may use Black, White, or Creator style.
  • Animals / Pets may use Black, White, or Creator style.
  • Review Stand — 6 Links uses the Stand style.

For Review — One Link, the review style is usually connected to the review product selected during purchase. For example, the customer may purchase a Google Reviews card, Trustpilot card, Yelp card, Clutch card, TripAdvisor card, or Facebook Reviews card.

Because this review style is linked to the purchased product, it may be difficult to change after the order is placed or after the product is prepared. The customer should choose the correct review platform before completing the order.

Changing the review style after purchase may require support review, product adjustment, or a new order depending on the product status and preparation stage.

Styles are not separate products by themselves in every case. Some styles are visual design options, while some review styles are tied to the product purchased.

Profile

Purpose

Profile is the most complete digital product in ADMAL. It is designed for individuals, employees, freelancers, consultants, companies, service providers, and brands that want to present their identity, contact details, links, and business information in one professional digital page.

The Profile product can be shared through QR, NFC, or a direct public link. It helps visitors quickly understand who the customer is, what they offer, and how to contact them.

What Profile may include

Profile may include:

  • Personal name or business name.
  • Personal photo or company logo.
  • Job title or business category.
  • Short description.
  • Phone number.
  • WhatsApp.
  • Email.
  • Website.
  • Location.
  • Working hours.
  • Social media links.
  • Google Maps link.
  • Google Reviews link.
  • Photos or gallery.
  • File and document links.
  • Add Contact.
  • Exchange Information Form.
  • QR or NFC access.
  • Public profile link.
  • Analytics and reports when available.

Available buttons and actions

Depending on the setup, Profile may include actions such as:

  • Call.
  • WhatsApp.
  • Email.
  • Visit Website.
  • Save Contact.
  • Share Profile.
  • Open Location.
  • Get Directions.
  • Open Social Media.
  • Open Google Reviews.
  • Open File.
  • View Gallery.
  • Submit Information.
  • View Analytics.
  • Download Report when available.

Style options

Executive Style

A bold and premium style designed for executives, consultants, managers, and corporate users.

This style is suitable when the customer wants a strong professional identity with a serious business look. It can highlight business details, contact actions, professional links, files, and important sections in a confident layout.

Best for: executives, consultants, managers, corporate users, premium service providers.

Professional Style

A clean and organized business style designed for professionals and service-based businesses.

This style focuses on clarity, easy reading, clean spacing, and direct contact details. It is suitable when the customer wants a polished digital presence without heavy visual design.

Best for: employees, freelancers, clinics, offices, small businesses, service providers.

Creator Style

A modern and more personal style designed for creators, influencers, freelancers, artists, and personal brands.

This style can highlight personal identity, social media, content links, gallery, file links, and contact actions in a more creative way.

Best for: creators, influencers, artists, freelancers, personal brands, content creators.

Company Style

A branded business style designed for companies, agencies, shops, teams, and service brands.

This style is useful when the page needs to show a company logo, business details, location, services, files, gallery, contact buttons, and business-related links in one organized page.

Best for: companies, agencies, shops, business teams, service brands, organizations.

How Profile is different

Profile is the most flexible and complete ADMAL product. It is not limited to reviews, menus, or animal information. It is made for a full personal or business digital presence and can include many general elements in one page.

Review — One Link

Purpose

Review — One Link is designed for businesses that want visitors to leave a review through one specific review destination.

This product is simple, direct, and focused. The visitor opens the page or scans the QR, then clicks one clear review action.

What Review — One Link may include

This product may include:

  • Business name.
  • Business logo.
  • Short review message.
  • One main review link.
  • Google Reviews link or another review platform link.
  • QR or NFC access.
  • Public review link.
  • Basic analytics when available.

Available buttons and actions

Depending on the selected review platform, this product may include:

  • Leave a Review.
  • Open Google Reviews.
  • Open Trustpilot Reviews.
  • Open Yelp Reviews.
  • Open Clutch Reviews.
  • Open TripAdvisor Reviews.
  • Open Facebook Reviews.
  • Rate Us.
  • Share Review Link.

Style options

Google Reviews Style

A review style focused on directing visitors to Google Reviews.

This is useful for businesses that depend on Google visibility, Google Maps, and Google customer reviews to build trust.

Best for: restaurants, clinics, salons, shops, local businesses, offices, service providers.

Trustpilot Reviews Style

A review style focused on Trustpilot.

This is useful for businesses that collect customer reviews through Trustpilot and want a clear review path for visitors.

Best for: online services, e-commerce, service companies, brands using Trustpilot.

Yelp Reviews Style

A review style focused on Yelp.

This is useful for businesses that rely on Yelp visibility and customer feedback.

Best for: restaurants, cafés, local services, hospitality businesses, lifestyle businesses.

Clutch Reviews Style

A review style focused on Clutch.

This is useful for professional service companies that use Clutch to build credibility.

Best for: agencies, software companies, consultants, B2B service providers.

TripAdvisor Reviews Style

A review style focused on TripAdvisor.

This is useful for travel, food, hospitality, and tourism-related businesses.

Best for: restaurants, hotels, cafés, tourism services, entertainment businesses.

Facebook Reviews Style

A review style focused on Facebook.

This is useful for businesses with an active Facebook presence and customer community.

Best for: local businesses, shops, salons, community services, social-media-focused brands.

How Review — One Link is different

Review — One Link is different from Profile because it does not show a full business page. It is different from Review Stand because it focuses on one review destination only.

Its main goal is simple: help the visitor leave a review quickly.

Review Stand — 6 Links

Purpose

Review Stand — 6 Links is designed for businesses that want a review stand or QR page with multiple selected actions.

Instead of sending visitors to only one review link, this product can show up to 6 custom links in one organized screen. It is useful for counters, receptions, restaurants, clinics, shops, offices, and service locations where visitors scan a QR and choose the action they need.

What Review Stand — 6 Links may include

This product may include:

  • Business name.
  • Business logo.
  • Short description.
  • Up to 6 custom links.
  • Google Reviews.
  • WhatsApp.
  • Website.
  • Location.
  • Social media links.
  • Feedback links.
  • Review platform links.
  • QR or NFC access.
  • Public stand link.
  • Analytics when available.

Available buttons and actions

Depending on the setup, this product may include:

  • Leave Google Review.
  • Open Review Link.
  • Open WhatsApp.
  • Open Website.
  • Open Location.
  • Open Social Media.
  • Open Feedback Link.
  • Open Custom Link.
  • Share Stand.
  • Track visits or clicks when analytics are active.

Style options

Stand Style

A flexible multi-link review style that displays up to 6 custom links in one professional screen.

This style is useful when a business does not want to limit visitors to one platform only. The customer can provide several options, such as Google Review, WhatsApp, website, location, social media, or any custom link.

Best for: reception desks, restaurants, clinics, shops, salons, offices, events, service counters.

How Review Stand — 6 Links is different

Review Stand is different from Review — One Link because it supports multiple links, not only one.

It is also different from Profile because it is not meant to be a full business page. It is made for quick review and action choices, usually from a physical stand or QR scan.

Animals / Pets

Purpose

Animals / Pets is designed to create a digital page for pets or animals.

It is mainly used for identification, safety, owner contact, emergency information, and lost-and-found situations.

What Animals / Pets may include

This product may include:

  • Animal name.
  • Animal photo.
  • Animal type.
  • Breed.
  • Age.
  • Gender.
  • Owner name.
  • Owner phone number.
  • WhatsApp.
  • Emergency contact.
  • Health notes.
  • Medical information.
  • Vaccination notes.
  • Allergy information.
  • Chip ID.
  • Special instructions.
  • Area or address.
  • Lost-and-found message.
  • QR or NFC access.
  • Public pet page link.
  • Analytics when available.

Available buttons and actions

Depending on the setup, this product may include:

  • Call Owner.
  • WhatsApp Owner.
  • Send Message.
  • Open Location.
  • Share Page.
  • Open Pet Information.
  • View Medical Notes.
  • Report Found.
  • Track scans or visits when analytics are active.

Style options

Black Style

A bold dark pet tag style designed for a premium and modern pet profile.

This style can show pet identity, medical records, owner contact options, important links, and gallery in a strong visual layout.

Best for: premium pet tags, detailed pet profiles, pets with medical or safety information.

White Style

A clean and minimal pet tag style designed for easy reading.

This style can show pet photo, name, age, gender, personality, medical information, owner details, links, and gallery in a simple layout.

Best for: simple pet identification, clean owner contact pages, easy-to-read pet profiles.

Creator Style

A warm and friendly pet tag style designed for pets and owners who want a softer, more personal look.

This style can show pet photo, name, behavior status, age, owner information, medical details, links, and gallery.

Best for: dogs, cats, family pets, friendly pet pages, lost-and-found support.

How Animals / Pets is different

Animals / Pets is different from other ADMAL products because it is not made for business promotion, reviews, or menus.

It is focused on animal identification, owner communication, emergency information, and helping people contact the owner quickly if the animal is found.

General Elements & Features

The following elements are not separate products by themselves. They are general tools and features that may appear inside supported ADMAL products depending on the selected product, plan, activation status, and service settings.

These elements help customers make their digital page more useful, interactive, and easier for visitors to use.


Social Media Links

Social media links allow the customer to connect visitors with their online accounts and public channels from one organized digital page.

This feature may include links to platforms such as Instagram, TikTok, Facebook, LinkedIn, YouTube, Snapchat, X / Twitter, Telegram, WhatsApp, or any other supported platform.

Social media links may appear inside Profile, Review Stand, Menu, or other supported digital pages when available.

Available actions may include

  • Open Instagram.
  • Open TikTok.
  • Open Facebook.
  • Open LinkedIn.
  • Open YouTube.
  • Open WhatsApp.
  • Open Telegram.
  • Open custom social link.

Expected benefit

This feature helps visitors reach the customer’s official channels quickly without searching manually. It is useful for increasing followers, improving trust, showing active business presence, and directing visitors to the right platform based on their needs.


Google, Maps & Reviews

Google-related links help businesses connect their digital page with their real business presence, location, and online reputation.

This feature may include Google Maps, Google Business Profile, Google Reviews, directions link, review submission link, branch location, office location, or store location.

It may appear inside Profile, Review — One Link, Review Stand — 6 Links, Menu, or other supported products.

Available actions may include

  • Open Google Maps.
  • Get Directions.
  • View Google Business Profile.
  • Leave a Google Review.
  • Open Review Link.
  • Call Business.
  • Visit Website.

Expected benefit

This feature is important for restaurants, shops, clinics, offices, service providers, and local businesses. It helps visitors find the location, open directions, read reviews, and leave feedback. It also supports customer trust because many visitors check Google location and reviews before visiting or contacting a business.


Photos & Gallery

Photos and galleries allow the customer to show visual content related to their business, identity, products, services, or work.

This feature may include personal photos, product photos, service photos, portfolio images, store photos, office photos, restaurant images, animal photos, or marketing images.

Photos may appear inside Profile, Menu, Animals / Pets, or other supported products when available.

Available actions may include

  • View Photo.
  • View Gallery.
  • Open Portfolio.
  • Share Gallery.
  • View Product Images.
  • View Service Images.

Expected benefit

Photos help visitors understand the customer’s work faster than text. They can show quality, style, product details, service examples, or business atmosphere. This is useful for restaurants, salons, designers, service providers, pet pages, product sellers, and anyone who needs to build trust visually.


File & Document Links

File and document links allow the customer to share important documents through external file links.

This feature may include links to PDF catalogues, brochures, menus, price lists, company profiles, service presentations, product files, instruction documents, Google Drive links, or any external document viewing link.

Important

This feature does not necessarily mean the file is uploaded directly to ADMAL or downloaded directly from ADMAL. The customer may use a sharing link from the place where the file is hosted, and visitors can open or browse the file depending on the link permissions and the platform used.

File links may appear inside Profile, Menu, Review Stand, or other supported products when available.

Available actions may include

  • Open File.
  • View Document.
  • Browse Catalogue.
  • View Menu File.
  • Open Brochure.
  • Open Drive Link.
  • View Price List.

Expected benefit

This feature saves time for the customer and visitor. Instead of sending the same file manually through WhatsApp or email every time, the customer can place the file link inside the digital page. Visitors can open the document whenever they need it, which is useful for menus, catalogues, price lists, company profiles, presentations, and service documents.


Add Contact

Add Contact allows visitors to save the customer’s contact information directly on their phone.

This feature may include the customer’s name, phone number, email, company name, job title, website, address, and other supported contact details.

It may appear inside Profile or other supported products when contact saving is available.

Available actions may include

  • Save Contact.
  • Add to Contacts.
  • Download Contact.
  • Share Contact.

Expected benefit

This feature makes networking easier. Instead of manually typing a phone number, email, or company name, the visitor can save the customer’s details quickly. It is useful for business owners, sales teams, employees, consultants, events, exhibitions, and anyone who wants visitors to keep their contact information.


Exchange Information Form

The Exchange Information Form allows visitors to send their details to the customer through a form.

This feature may collect information such as visitor name, phone number, email address, company name, area of interest, message, related product or service, source page, and submission date.

It may appear inside Profile, Review Stand, Menu, or other supported products when enabled.

Available actions may include

  • Submit Form.
  • Send Information.
  • Request Callback.
  • Contact Me.
  • Send Message.
  • Share My Details.

Expected benefit

This feature turns the digital page from a simple information display into a lead collection tool. Instead of only giving information to visitors, the customer can also receive visitor details and follow up later. This is useful for sales, customer service, business inquiries, events, exhibitions, real estate, clinics, service providers, and companies that want to collect potential customer information.


QR & Public Link

QR and public links help visitors access the customer’s digital page, product page, review link, menu, animal page, or selected destination quickly.

A QR or public link may open a full digital page, a review page, a menu, a pet page, a Google link, a WhatsApp link, a file link, or an external destination depending on the setup.

QR may be connected to supported ADMAL products or digital services. It is not always a separate store product by itself.

Available actions may include

  • Scan QR.
  • Open Public Link.
  • Open Digital Page.
  • Open Review Link.
  • Open Menu.
  • Open WhatsApp.
  • Open Google Maps.
  • Redirect to Destination.
  • Track Visit when analytics are active.
  • Track Scan when analytics are active.

Expected benefit

QR makes access faster and easier. Visitors do not need to type a link or search for the business manually. They can scan and reach the correct destination immediately. When analytics are active, QR can also help the customer understand how many people scanned or visited the linked destination.


Analytics & Reports

Analytics and reports help customers understand how visitors interact with their digital service.

This feature may include visit count, QR scan count, link clicks, button clicks, section views, form submissions, most used links, product-related activity, date filters, report views, and downloadable reports when available.

Analytics may appear inside supported products and plans when active.

Available actions may include

  • View Analytics.
  • View Report.
  • Download Report.
  • Export Data.
  • Filter by Date.
  • View Submissions.
  • Review Link Clicks.
  • Review QR Scans.

Expected benefit

This feature helps the customer make better decisions. Instead of only sharing a link, the customer can see what visitors are doing. They can know which links are used most, how many people scanned the QR, how many visitors submitted their information, and whether the digital page is helping their business or service.


Custom Buttons & Actions

Custom buttons allow the customer to guide visitors toward specific actions.

Depending on the selected product or plan, custom buttons may be used for contact, booking, ordering, payment, reviews, forms, files, directions, social media, or external links.

This feature may appear inside Profile, Review Stand, Menu, or other supported products.

Available actions may include

  • Call Now.
  • WhatsApp.
  • Book Now.
  • Order Now.
  • Pay Now.
  • Visit Website.
  • Leave Review.
  • Open Menu.
  • Open File.
  • Get Directions.
  • Submit Information.
  • Open Custom Link.

Expected benefit

Custom buttons make the page easier to use. Instead of leaving visitors confused, the customer can guide them to the exact action they want: call, order, book, review, pay, open a document, or send information.


Public Sharing

Public sharing allows the customer to share their digital page, product link, review link, menu, animal page, or other supported destination with visitors.

The shared link may be used on business cards, QR stickers, social media bios, WhatsApp messages, printed materials, websites, or advertisements.

Available actions may include

  • Copy Link.
  • Share Page.
  • Share QR.
  • Send Link.
  • Open Public Page.

Expected benefit

This feature makes the service easy to distribute. The customer can share one organized destination instead of sending many separate links. It is useful for marketing, networking, customer service, events, stores, restaurants, and field sales.


Important Note About Feature Availability

Not every element is available in every product or plan. Some features may depend on:

  • Product type.
  • Selected plan.
  • Activation status.
  • Subscription status.
  • Admin settings.
  • Customer setup.
  • Whether analytics or reporting is included.

ADMAL may update, add, remove, or improve features depending on the service, plan, and system development.

Orders, Preparation & Delivery

When a customer purchases a physical product from ADMAL, the order goes through preparation before shipping.

The preparation process may include:

  • Reviewing the order details.
  • Confirming the product type and quantity.
  • Contacting the customer if production information is required.
  • Receiving the logo or required production details when needed.
  • Preparing the physical product.
  • Cutting, printing, producing, or configuring the product depending on its type.
  • Linking the product to the system when required.
  • Testing the QR, NFC, link, or connected function.
  • Making sure the product works correctly before shipping.

Shipping applies to physical products only.

In most cases, the order may take around 4 days to 1 week to reach the customer, depending on the product type, order quantity, required information, preparation time, and shipping process.

After the product is prepared and tested, shipping usually takes around 3 to 4 days maximum, depending on the shipping company and delivery area.

Orders may be delayed due to:

  • Late submission of required production information by the customer.
  • Incorrect delivery address.
  • Incorrect phone number.
  • No response to the shipping company.
  • Recipient not being available.
  • Conditions outside ADMAL’s or the shipping company’s control.

ADMAL checks and tests products before shipping to make sure the product and its connected function work correctly.

Activation, Subscriptions & QR Plans

After payment and activation, the customer can use the available digital features directly from their account or dashboard.

When purchasing an eligible product, the connected digital service is activated free for 2 months according to ADMAL’s system.

During this period, the customer can use the available features included with the product or plan, such as digital sections, links, QR tools, forms, analytics, and reports.

After the 2-month free period ends, the customer must renew the service plan to continue using the digital features.

After the activation period ends, the following may be affected:

  • Public link.
  • QR or NFC destination.
  • Redirect destination.
  • Digital sections.
  • Forms.
  • Analytics.
  • Reports.
  • Data viewing or export.
  • Any feature connected to the active digital service.

The physical product remains with the customer, but the digital service requires renewal because it is an online system for management, access, tracking, and reporting.


QR Plans

QR plans are paid plans and are not free.

These plans are designed for customers who need QR-based digital tools according to their usage size.

QR plans may be suitable for:

  • Individuals.
  • Business owners.
  • Companies.
  • Teams.
  • Employees.
  • Accounts that need multiple users.
  • Customers who need tracking, analytics, and reports.
  • Customers who need to manage multiple links or digital destinations.

Each plan has its own features, limits, and price.

The customer may upgrade or downgrade the QR plan depending on the available options. However, changing the plan may cause:

  • The previous subscription to end.
  • Data to move or transition to the new subscription depending on the case.
  • Available features to change.
  • Some permissions to be lost when downgrading.
  • New plan limits to apply.
  • Some features to stop if they are not included in the new plan.

The customer cannot run two active QR plan subscriptions on the same account at the same time. If the customer already has an active QR plan and wants to change it, the current plan must be cancelled or changed before activating a new one.

This prevents subscription conflicts, permission conflicts, and data mixing between different plans.

Cancellation, Refunds & Product Issues

Cancellation Before Physical Product Execution Starts

The customer may request cancellation and refund only if execution of the physical product has not started yet.

Cancellation requests must be sent through WhatsApp support only so ADMAL can confirm and review the request clearly.

If ADMAL approves the cancellation:

  • The order is cancelled.
  • Product execution is stopped.
  • Any technical link or data connected to the order may be disabled if already created.
  • Any instructions or connection related to the purchase may be cancelled.
  • The refund is processed within a short period according to the payment method and payment provider policy.

After Physical Product Execution Starts

Once execution of the physical product has started, refunds become difficult or unavailable.

This is because the product has entered a custom preparation stage for the customer.

Execution may include:

  • Preparing the material.
  • Cutting.
  • Printing.
  • Production.
  • Customization.
  • Physical linking to the system.
  • Testing.
  • Preparing the order for shipping.

At this stage, the product cannot be treated like a ready-made item that can easily be returned, because ADMAL has already used materials, time, and custom work for the customer’s order.


Important Note About Links and Digital Data

Disabling a link, stopping a digital service, or removing technical data from the system is possible.

However, the refund policy is not based only on whether the technical link can be cancelled. Refund eligibility is mainly connected to the execution status of the physical product.

If product execution has not started, cancellation can be reviewed.
If execution has started or the product has been prepared, refund becomes difficult because the product is already customized for the customer.


Defects or Issues After Delivery

ADMAL checks and tests products before shipping.

However, if the customer receives a product with a manufacturing defect or operational issue that is not caused by misuse, the customer may contact ADMAL within 1 month from the delivery date.

After reviewing the case, ADMAL may:

  • Inspect the issue.
  • Reset the link or service if needed.
  • Fix the operational issue.
  • Repair the product if possible.
  • Provide the suitable solution depending on the case.

The customer is responsible for round-trip shipping fees of 50 AED for handling these cases.
This amount is for shipping only.


Damage Caused by Misuse or Negligence

ADMAL is not responsible for damage caused by misuse or negligence.

This may include:

  • Breaking the product.
  • Heavy scratches.
  • Water damage.
  • Heat damage.
  • Improper use.
  • Attempting to open, modify, or damage the product.
  • Damage clearly caused by the customer.
  • Any issue not caused by a manufacturing defect or operational problem.

In these cases, free repair or free replacement is not available.


QR Plan Cancellation

After a QR plan is activated or used, refunds are difficult and not guaranteed.

Cancelling a QR plan usually means stopping the service or preventing the next renewal. It does not necessarily mean refunding the current active period.

This is because the plan has already been activated and its digital resources and features have started.

Contact & Support

Customers can contact ADMAL support for help with orders, product questions, activation, delivery, technical issues, cancellations, and account-related support.

For cancellation requests, the customer must contact ADMAL through WhatsApp support only so the request can be confirmed and reviewed clearly.

Support may request:

  • Order number.
  • Customer name.
  • Phone number.
  • Product details.
  • Photos or videos when needed.
  • A clear description of the issue.
  • Any related payment or delivery information.

ADMAL aims to provide clear support and fair handling for every customer while protecting custom product execution from misuse, unfair cancellation, or refund requests after preparation has already started.

Address:

Al-fasil, Fujairah, UAE

FAQ

ADMAL is a platform that provides smart physical products and digital services to help individuals and businesses share information, manage links, display digital products, receive visitor details, and track engagement through analytics and reports.

No. ADMAL is not limited to a digital business card. ADMAL includes several product types such as Profile, Review — One Link, Review Stand — 6 Links, Menu, and Animals / Pets.

Products are the main ADMAL service types, such as Profile, Review, Review Stand, Menu, and Animals / Pets.

General features are tools that may appear inside supported products, such as social media links, Google links, file links, QR, Add Contact, Exchange Information Form, analytics, and reports.

Yes. Some ADMAL products are physical products and require preparation, testing, and shipping.

In most cases, the order may take around 4 days to 1 week to reach the customer. After preparation is completed, shipping usually takes around 3 to 4 days maximum depending on the delivery area and shipping company.

Yes. After payment and activation, the customer can use the available digital features from their account depending on the selected product or plan.

The customer is responsible for managing and updating their own information inside the account. ADMAL provides the system, activation, product connection, links, QR tools, and analytics according to the selected plan. Content entry and daily updates are the customer’s responsibility unless an additional service is clearly agreed upon.

If the products are separate, each product may have its own link, digital data, QR, NFC, and analytics depending on the selected setup. If the products are repeated or unified, they may use the same link or same data depending on the customer’s choice and product type.

When purchasing an eligible product, the connected digital service is activated free for 2 months according to ADMAL’s system.

After the free period ends, the customer must renew the service plan to continue using digital features such as links, QR tools, digital sections, forms, analytics, and reports.

The physical product remains with the customer. However, the digital features connected to it may stop or become unavailable if the service is not renewed.

Cancellation can be reviewed only if physical product execution has not started yet. The customer must contact ADMAL support through WhatsApp only to confirm the cancellation request.

Once product execution or customization has started, refunds become difficult or unavailable because the product is prepared specifically for the customer.

If there is a manufacturing defect or operational issue that is not caused by misuse, the customer may contact ADMAL within 1 month from the delivery date for review and support.

If the case is accepted for review or handling, the customer is responsible for round-trip shipping fees of 50 AED.

If the damage is caused by misuse, negligence, water, heat, breaking, scratching, or improper handling, ADMAL is not responsible for free repair or replacement.

No. QR plans are paid plans. Each plan has its own features, limits, and price.

Yes. A QR plan can be changed depending on the available options. However, upgrading or downgrading may affect the previous subscription, available features, data access, and permissions.

No. The customer cannot run two active QR plan subscriptions on the same account at the same time. The current plan must be cancelled or changed before activating another one.

Customer Reviews

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A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

A detailed answer to provide information about your business, build trust with potential customers, or help the visitor with a problem they may be encountering

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