PRICING QUESTIONS
QR Plans: Common Questions
Does ADMAL have a Free plan?
Yes. ADMAL provides a Free plan for one Profile link for one year. The Free plan ends when the one-year period is completed and does not renew as another Free plan.
What paid QR plans are available?
ADMAL provides paid QR plans including QR 1, QR 3, QR 7, QR 10, QR 20, and a Custom QR plan for larger requirements.
What happens when the one-year Free plan ends?
The Free plan ends permanently when its one-year period expires and cannot be renewed as a Free plan. Customers can move to an available paid QR plan when needed.
Can I upgrade or downgrade a paid QR plan?
Yes, depending on the available plan options. Changing a plan may affect subscription settings, available features, data access, permissions, and service limits.
Can I have two active QR plans on the same account?
ADMAL normally allows one active QR plan on an account at a time. Activating or changing a plan may replace the previous active QR package according to the applicable subscription rules.
Are ADMAL physical products the same as digital QR plans?
No. Digital QR plans manage digital access and capacity, while physical ADMAL products such as business cards, review cards, stands, and tags are separate products that may connect to ADMAL Digital.
What exactly does a QR Plan manage in ADMAL?
A QR Plan is the main digital package that determines how many independent My QR links the account can create and manage, together with the features available at that plan level. It manages digital capacity inside the account; it is not the same thing as purchasing a physical card, stand, or tag.
Is every My QR link independent from the other links in my account?
Yes. Each My QR link has its own UID, public URL, page type, content, controls, and analytics. This allows several digital profiles or use cases to be managed from one account while each link remains a separate digital asset.
What types of pages can I manage with My QR?
ADMAL supports different digital page types such as Profile, Review, Menu, and Pet, depending on the options available in the system. Each page type is designed for a different use case while remaining managed from the same ADMAL account.
What is the difference between plans below QR 7 and QR 7 or higher?
Plans below QR 7 are suitable when the account needs a smaller number of links and does not require separate employee Team Access. Starting with QR 7, ADMAL can support team-management use cases where the account owner manages multiple employee profiles while employees receive limited access to their own profile.
Which ADMAL plans support Team Access for employees?
Team Access starts with QR 7 and is also available with QR 10, QR 20, and Custom plans above 20 links. These plans are suitable for companies that need centrally managed employee profiles without giving every employee full administrative control of the main account.
Can a company manage multiple employee profiles from one ADMAL account?
Yes. On plans that support Team Access, the main account can manage multiple employee profiles and links from one central account. The company keeps administrative control while selected employees can be given limited access to maintain their own profile.
Can each employee have a separate profile and link?
Yes. Within the link capacity of the selected plan, employees can have separate Profile links under the company account. This gives each employee an independent professional profile while the company keeps the profiles organized under the main account.
What can an employee do with Team Access?
Team Access is intentionally limited. An employee can edit the information in their own Profile and review the analytics available for that Profile. Team Access does not turn the employee into an administrator of the company account.
What remains under the account owner’s full control?
The account owner keeps control of subscription management and the main administrative actions. Employees with Team Access cannot activate, delete, or unlink QR links, and they cannot manage the main subscription or take ownership-level actions on the account.
Can a company compare analytics for different employee profiles or QR links?
Yes. Because each independent QR link has its own analytics, the account owner can review and compare the performance of different links or employee Profiles where analytics are available. This helps measure which digital asset receives more activity without treating every visit as an identified person.
Does a QR or NFC visit automatically tell ADMAL who the visitor is?
No. Opening a link through QR or NFC does not automatically reveal the visitor’s name or identity. ADMAL can measure supported visits and interactions associated with the digital link, while identifying a person requires the visitor to voluntarily provide information through a supported contact-exchange, form, or similar action.
Can I update digital content without reprinting my QR or NFC product?
Yes. When the information is part of the editable digital content, it can be updated through ADMAL without reprinting the physical product simply because the content changed. The physical access point can continue using the same digital identity while the information behind it is updated.
Can a QR Plan and Product Subscriptions exist on the same account?
Yes. QR Plans and Product Subscriptions are separate subscription families and can exist on the same ADMAL account. The QR Plan controls My QR capacity, while Product Subscriptions are connected to digital services associated with eligible physical products.
How do I choose the right ADMAL QR Plan?
Start with the number of independent digital links you need, then consider how they will be used. Individual use with a few links differs from a company that needs employee profiles, Team Access, more digital assets and stronger product-purchase benefits.
What if I need more than 20 QR links?
ADMAL supports Custom Plans for requirements beyond QR20. The required capacity can be based on the number of digital links, employee profiles, branches and other digital assets the organization needs to manage.
Do I need to buy a physical ADMAL product to use a QR Plan?
No. ADMAL QR Plans can be used as digital services without purchasing a physical card, stand or tag. Eligible physical products can also be purchased later and connected to compatible digital links when required.
Can the same ADMAL digital page be opened through a link, QR code and NFC?
Yes, depending on the setup and product. The same digital destination can be accessed through a direct link or QR code, and NFC can also open it when the physical product supports NFC. For more on NFC technology, see the NFC Forum guide to NFC.
Can an employee manage other employees' profiles through Team Access?
No. Employee access is limited to the assigned profile and its analytics according to the permitted access level. Central account control, subscription management and management of other employee profiles remain with the account owner.
Can I buy an ADMAL product and connect it to my existing QR Plan?
Yes, when the selected product and setup support that connection. An eligible physical product can be linked to an appropriate digital link or identity already managed within the customer's QR Plan.
Can several ADMAL products be connected to different links within the same QR Plan?
Yes, provided the QR Plan has enough available links and the selected product setup supports it. This allows different cards, stands or other assets to use independent digital content and analytics when needed.
Do QR Plan customers receive discounts on ADMAL products?
Yes. An active QR Plan can provide discounts on eligible ADMAL products according to the benefits and product-discount system associated with that plan.
Do product discounts increase with higher QR Plans?
Yes. Higher QR Plans can provide larger discounts on eligible ADMAL products according to the benefits assigned to each plan. This can be especially valuable for companies purchasing products for multiple employees, locations or business uses.
What is an important additional benefit of larger ADMAL plans for companies?
Larger plans are not only about having more digital links. Eligible higher plans can also provide Team Access for centralized employee management and larger discounts on eligible ADMAL products, giving companies additional value as their usage grows.
Can ADMAL provide a plan for a company with 50, 100 or 200 employees?
Yes. Organizations that need more than 20 links can use a Custom Plan sized for their requirements. ADMAL can support teams of 50, 100, 200 employees or larger according to the number of employee profiles, links and digital assets required.
Are ADMAL company plans limited to 20 employees?
No. QR20 is part of the standard plan range, but larger organizations can use a Custom Plan. Capacity is based on the number of digital links, employee profiles and other assets required rather than a fixed 20-employee limit.
If my company has 100 employees, do I always need exactly 100 links?
Not necessarily. If every employee needs an independent Profile, the company may need one link per employee, but additional links may also be required for Review pages, Menu pages, branches, stands or other business uses. The appropriate plan is therefore based on the total number of required links.
Can a large Custom Plan use Team Access?
Yes. Custom Plans for larger teams can support centralized employee management and Team Access, allowing the account owner to retain central control while employees receive limited access to their assigned profiles and analytics.
Can a company expand its ADMAL plan later as the team grows?
Yes. If the number of employees, branches or required digital links increases, the company can move to a larger suitable capacity. This helps keep the organization's digital assets under centralized management as it grows.
Does ADMAL continuously develop and update its platform?
Yes. ADMAL is continuously developed and updated to keep pace with changing business needs and modern digital experiences. Development can include improvements to usability, management capabilities, analytics, performance and supported digital use cases.
Does ADMAL evolve as technology and business needs change?
Yes. ADMAL is designed as an evolving digital platform rather than a fixed QR or NFC product. The platform is continually reviewed and improved to remain relevant to modern businesses, digital identity, QR, NFC and connected physical and digital experiences.
Can ADMAL continue scaling with my company in the future?
Yes. ADMAL is designed to support growth in the number of links, employee profiles and connected digital assets. The platform itself is also continuously developed so businesses can use a system that can evolve as their operational needs grow.
SUBSCRIPTION QUESTIONS
Questions about Product Subscriptions
What is an ADMAL Product Subscription?
A Product Subscription is the digital service connected to an eligible physical product purchased from the ADMAL store. It is managed separately from the main QR Plan because it serves the digital experience associated with that product rather than the account’s My QR capacity.
Is a Product Subscription the same as a QR Plan?
No. They are two different subscription families. A QR Plan controls the capacity and features of My QR, while a Product Subscription is connected to the digital service associated with an eligible physical ADMAL product.
Does buying a physical ADMAL product automatically give me a paid QR Plan?
No. Purchasing a physical card, stand, tag, or other product does not automatically activate a paid QR Plan on the account. If the product includes a connected digital service, that service is handled as a Product Subscription and remains separate from the account’s QR Plan.
Can one ADMAL account have more than one Product Subscription?
Yes. Product Subscriptions can be multiple on the same account because a customer may own several eligible products with connected digital services. This is different from the main QR Plan, where the account normally uses one active QR package at a time.
Can I have Product Subscriptions and a QR Plan at the same time?
Yes. Both can exist on the same account because they serve different purposes. The QR Plan provides My QR capacity, while Product Subscriptions manage digital services associated with eligible physical products.
What can the digital service connected to a product include?
The exact service depends on the product type and configuration. It can include the supported digital page, link, QR or NFC access, editable content, actions, and analytics that belong to that product’s digital experience. Not every product has to use every available ADMAL feature.
Do some physical products include a free digital-service period?
Yes. Some eligible ADMAL store products include a 60-day digital-service period associated with the purchased product. This product benefit is separate from the one-year Free QR Profile plan and should not be treated as the same subscription.
Is the 60-day product service the same as the one-year Free QR plan?
No. They are separate benefits for different purposes. The one-year Free plan is a Free QR Profile plan for the account, while the 60-day period is a digital-service benefit associated with certain eligible physical products.
What happens when an included product-service period ends?
The digital service then follows the subscription status and renewal options shown for that Product Subscription. If renewal is required to continue the connected digital features, the customer should use the available controls shown on the Subscriptions page rather than treating it as a new QR Plan.
What is the difference between the physical product and its digital service?
The physical product is the manufactured item delivered to the customer, such as a card, stand, or tag. The digital service is the connected page, link, editable information, supported actions, and analytics managed through ADMAL. Separating the two allows digital information to change without automatically replacing the physical item.
Can I change digital information after the product has already been produced?
Yes, when the information belongs to editable digital content. For example, supported contact details, links, or page content can be updated through the digital service without manufacturing a new physical product simply because those digital details changed.
Does changing digital content require printing a new QR code?
No, when the update is made behind the same digital identity or UID. The purpose of the connected system is to keep the physical access point usable while allowing supported digital content or destinations to be updated from the system.
Can QR and NFC on the same product open the same digital destination?
Yes. When both are connected to the same digital service, QR and NFC can provide two different ways to reach the same destination. QR uses a camera scan, while NFC uses tap or proximity on supported devices.
Does every physical product automatically have a different UID?
Not necessarily. A product can be connected to its own digital identity or UID when the setup requires independent management or tracking, but ADMAL does not assume that every repeated physical piece must automatically use a different UID. The actual setup depends on how the product is configured.
Can I measure the performance of different products separately?
Yes, when the products are connected to independent links or UIDs and analytics are available for those services. In that setup, the customer can compare the activity generated by different cards, stands, or other connected physical assets.
Does scanning a product tell ADMAL the visitor’s identity?
No. QR and NFC are access methods and do not automatically reveal a visitor’s name. ADMAL can measure supported activity associated with the digital asset, while identifying an individual requires that person to voluntarily provide their information through a supported contact or form action.
Does a Product Subscription increase my My QR capacity?
No. My QR capacity is controlled by the active QR Plan. Product Subscriptions are separate services linked to eligible physical products and do not act as additional QR packages or automatically increase the number of My QR links available to the account.
Where do I check the status or renewal options for a Product Subscription?
Use the Subscriptions area in the ADMAL account to review the subscription type, current status, and the actions available for that specific service. This helps keep Product Subscription actions separate from QR Plan management.
Do I need a separate Product Subscription for every product I purchase?
The digital service is associated with the relevant eligible product and its configured setup. An account can contain multiple Product Subscriptions when several products have their own connected digital services.
If I buy several copies of the same product, does every copy need a different link?
Not necessarily. If independent management or tracking is required, separate links or UIDs can be used. When several copies are intended to use the same digital content, they can be configured accordingly when the product setup supports it.
Can I change my phone number, WhatsApp or social links after the physical product is produced?
Yes, when those details are part of the editable digital content connected to the product. Updating supported digital information does not automatically require the physical product to be printed or manufactured again.
Does a Product Subscription act as a warranty for the physical product?
No. The Product Subscription manages the digital service associated with the product. Manufacturing defects, damage, returns, replacement and other physical-product matters are handled according to ADMAL's applicable product and returns policies.
Does a physical product need NFC to use ADMAL's digital service?
No. The digital service can be accessed through a QR code or direct link, while NFC is an additional access method for products that support it.
Do customers need to install an ADMAL app to open a connected product?
No. The connected digital experience can be opened from a supported phone through a direct link, QR code or NFC and viewed in the browser without requiring a separate ADMAL app simply to access the page.