In general, the ADMAL Help Center explains how ADMAL’s smart products and digital services help individuals, businesses, teams, and service providers share information in a clear, professional way. In addition, it guides customers through common questions about products, orders, and accounts.
For example, some ADMAL products are physical items that require preparation, customization, testing, and shipping. In addition, these products may connect to a digital page, public link, QR code, NFC function, analytics, or customer account. Therefore, customers can learn how NFC works in this NFC Forum overview.
In addition, a digital service may include different product types and features, depending on the selected plan. These may include Profile, Review, Review Stand, Menu, Animals / Pets, social media links, Google links, file links, contact-saving tools, exchange information forms, QR tools, analytics, and reports.
Then, after customers pay and activate a service, they can use its available features from their account. However, customers manage their own content, including personal details, business information, links, photos, menu details, review links, and files.
Meanwhile, ADMAL provides the system, product connection, activation, QR/NFC tools, links, analytics, and features included with the selected product or plan. As a result, customers manage content inside their account unless they arrange a separate content setup service with ADMAL.
ADMAL has different product types designed for different use cases.
The main ADMAL product types are:
Moreover, each product has its own purpose, content, available actions, style options, and expected use case.
Additionally, general elements such as social media links, Google links, photos, file links, Add Contact, Exchange Information Forms, QR, analytics, and reports are not separate product types by themselves. Instead, they are features that may appear inside supported products depending on the selected plan and settings.
Profile is the most complete digital product in ADMAL. Specifically, Profile is designed for individuals, employees, freelancers, consultants, companies, service providers, and brands that want to present their identity, contact details, links, and business information in one professional digital page.
Alternatively, customers can share the Profile page through QR, NFC, or a direct public link. As a result, visitors can quickly understand who the customer is, what they offer, and how to contact them.
Profile may include:
Depending on the setup, Profile may include actions such as:
A bold and premium style designed for executives, consultants, managers, and corporate users.
For example, this style suits customers who want a strong professional identity with a serious business look. Moreover, it can highlight business details, contact actions, professional links, files, and important sections in a confident layout.
Best for: executives, consultants, managers, corporate users, premium service providers.
A clean and organized business style designed for professionals and service-based businesses.
In particular, this style focuses on clarity, easy reading, clean spacing, and direct contact details. Therefore, it is suitable when the customer wants a polished digital presence without heavy visual design.
Best for: employees, freelancers, clinics, offices, small businesses, service providers.
A modern and more personal style designed for creators, influencers, freelancers, artists, and personal brands.
For example, this style can highlight personal identity, social media, content links, a gallery, file links, and contact actions in a more creative way.
Best for: creators, influencers, artists, freelancers, personal brands, content creators.
A branded business style designed for companies, agencies, shops, teams, and service brands.
For that reason, this style is useful when the page needs to show a company logo, business details, location, services, files, a gallery, contact buttons, and business-related links in one organized page.
Best for: companies, agencies, shops, business teams, service brands, organizations.
Profile is the most flexible and complete ADMAL product. In fact, it is not limited to reviews, menus, or animal information. In addition, Profile supports a full personal or business digital presence and can include many general elements in one page.
Additionally, Review — One Link is designed for businesses that want visitors to leave a review through one specific review destination.
Consequently, this product offers a simple, direct review experience. Then, visitors can open the page or scan the QR before clicking one clear review action.
This product may include:
Depending on the selected review platform, this product may include:
In particular, Google Reviews Style directs visitors to the Google review destination.
As a result, businesses that depend on Google visibility, Google Maps, and Google customer reviews can use this style to build trust.
Best for: restaurants, clinics, salons, shops, local businesses, offices, service providers.
Similarly, Trustpilot Reviews Style points visitors to the business’s Trustpilot page.
Similarly, this style suits businesses that collect customer reviews through Trustpilot and want a clear review path for visitors.
Best for: online services, e-commerce, service companies, brands using Trustpilot.
Likewise, Yelp Reviews Style sends visitors to the business’s Yelp page.
Moreover, businesses that rely on Yelp visibility and customer feedback can use this style.
Best for: restaurants, cafés, local services, hospitality businesses, lifestyle businesses.
In addition, Clutch Reviews Style helps visitors find the company’s Clutch profile.
For this reason, this style suits professional service companies that use Clutch to build credibility.
Best for: agencies, software companies, consultants, B2B service providers.
Similarly, TripAdvisor Reviews Style leads visitors to the relevant TripAdvisor page.
In particular, this style suits travel, food, hospitality, and tourism-related businesses.
Best for: restaurants, hotels, cafés, tourism services, entertainment businesses.
Finally, Facebook Reviews Style connects visitors with the business’s Facebook review page.
Additionally, this style suits businesses with an active Facebook presence and customer community.
Best for: local businesses, shops, salons, community services, social-media-focused brands.
Review — One Link is different from Profile because it does not show a full business page. By comparison, it focuses on one review destination only.
Its main goal is simple: help the visitor leave a review quickly.
Similarly, Review Stand — 6 Links is designed for businesses that want a review stand or QR page with multiple selected actions.
Instead of sending visitors to only one review link, this product can show up to 6 custom links in one organized screen. Therefore, it works well for counters, receptions, restaurants, clinics, shops, offices, and service locations where visitors scan a QR and choose the action they need.
This product may include:
Depending on the setup, this product may include:
A flexible multi-link review style that displays up to 6 custom links in one professional screen.
In particular, this style is useful when a business does not want to limit visitors to one platform only. The customer can provide several options, such as Google Review, WhatsApp, website, location, social media, or any custom link.
Best for: reception desks, restaurants, clinics, shops, salons, offices, events, service counters.
Review Stand is different from Review — One Link because it supports multiple links, not only one.
Furthermore, it differs from Profile because it is not meant to be a full business page. Instead, it supports quick review and action choices, usually from a physical stand or QR scan.
Likewise, Menu is designed for businesses that need to show items, services, prices, offers, or product lists. For example, restaurants, cafés, food trucks, salons, clinics, service providers, and shops can use it to present options digitally.
Consequently, visitors can compare available options and then choose an order, booking, delivery, or contact action.
Menu may include:
Depending on the setup, Menu may include:
A bold dark menu style for restaurants, cafés, and food businesses.
For example, this style is useful when the business wants a strong visual presentation with food images, contact buttons, order actions, file links, and gallery.
Best for: restaurants, grills, premium cafés, food brands, businesses with strong food visuals.
A clean and bright menu style for cafés, restaurants, bakeries, dessert shops, and service lists.
In particular, this style focuses on readability, product cards, prices, descriptions, and simple ordering actions.
Best for: cafés, bakeries, dessert shops, clean food menus, service lists.
A modern visual menu style for restaurants, cafés, kiosks, quick-service businesses, and creative food brands.
Additionally, this style can highlight food visuals, quick contact buttons, order actions, and product cards.
Best for: modern cafés, kiosks, casual restaurants, quick-service brands, creative menus.
If a menu, catalogue, brochure, or price list is added as a file, it may be added as a file-sharing link from an external hosting platform.
However, this does not necessarily mean the file is uploaded directly to ADMAL or downloaded directly from ADMAL. Visitors can open or browse the file depending on the link permissions and the platform used.
Menu is different from Profile because its main purpose is not personal or business identity. It is different from Review products because it is not focused on collecting reviews.
Therefore, Menu presents items, services, prices, and offers clearly so visitors can browse and take action.
Finally, Animals / Pets is designed to create a digital page for pets or animals.
In particular, it supports identification, safety, owner contact, emergency information, and lost-and-found situations.
This product may include:
Depending on the setup, this product may include:
A bold dark pet tag style designed for a premium and modern pet profile.
For example, this style can show pet identity, medical records, owner contact options, important links, and a gallery in a strong visual layout.
Best for: premium pet tags, detailed pet profiles, pets with medical or safety information.
A clean and minimal pet tag style designed for easy reading.
Moreover, this style can show a pet photo, name, age, gender, personality, medical information, owner details, links, and a gallery in a simple layout.
Best for: simple pet identification, clean owner contact pages, easy-to-read pet profiles.
A warm and friendly pet tag style designed for pets and owners who want a softer, more personal look.
Likewise, this style can show a pet photo, name, behavior status, age, owner information, medical details, links, and a gallery.
Best for: dogs, cats, family pets, friendly pet pages, lost-and-found support.
Animals / Pets is different from other ADMAL products because it is not made for business promotion, reviews, or menus.
Therefore, it focuses on animal identification, owner communication, emergency information, and helping people contact the owner quickly if the animal is found.
In general, the following elements are not separate products by themselves. Instead, they are general tools and features that may appear inside supported ADMAL products depending on the selected product, plan, activation status, and service settings.
As a result, these elements help customers make their digital page more useful, interactive, and easier for visitors to use.
Through social media links, customers can connect visitors with their online accounts and public channels from one organized digital page.
For example, the feature may include links to Instagram, TikTok, Facebook, LinkedIn, YouTube, Snapchat, X / Twitter, Telegram, WhatsApp, or another supported platform.
Depending on availability, social media links may appear inside Profile, Review Stand, Menu, or other supported digital pages.
As a result, visitors can reach the customer’s official channels quickly without searching manually. It is useful for increasing followers, improving trust, showing active business presence, and directing visitors to the right platform based on their needs.
In particular, Google-related links connect a business’s digital page with its real presence, location, and online reputation.
For example, this feature may include Google Maps, Google Business Profile, Google Reviews, a directions link, a review submission link, or a branch, office, or store location.
Likewise, it may appear inside Profile, Review — One Link, Review Stand — 6 Links, Menu, or other supported products.
As a result, this feature is particularly useful for restaurants, shops, clinics, offices, service providers, and local businesses. It helps visitors find the location, open directions, read reviews, and leave feedback. In addition, it supports customer trust because many visitors check Google location and reviews before visiting or contacting a business.
Additionally, with photos and galleries, customers can show visual content related to their business, identity, products, services, or work.
For instance, this feature may include personal, product, service, portfolio, store, office, restaurant, animal, or marketing photos.
In supported products, photos may appear inside Profile, Menu, Animals / Pets, or another page.
Consequently, photos help visitors understand the customer’s work faster than text. They can show quality, style, product details, service examples, or business atmosphere. For that reason, this feature is useful for restaurants, salons, designers, service providers, pet pages, product sellers, and anyone who needs to build trust visually.
Similarly, file and document links let customers share important documents hosted elsewhere.
For example, these links may point to PDF catalogues, brochures, menus, price lists, company profiles, service presentations, product files, instructions, Google Drive, or another external document viewer.
However, the file is not necessarily uploaded to or downloaded directly from ADMAL. The customer may use a sharing link from the place where the file is hosted, and visitors can open or browse the file depending on the link permissions and the platform used.
In addition, file links may appear inside Profile, Menu, Review Stand, or other supported products.
As a result, this feature saves time for the customer and visitor. Instead of sending the same file manually through WhatsApp or email every time, the customer can place the file link inside the digital page. Visitors can open the document whenever they need it, which is useful for menus, catalogues, price lists, company profiles, presentations, and service documents.
In addition, Add Contact lets visitors save the customer’s contact information directly on their phone.
For example, it may include the customer’s name, phone number, email, company name, job title, website, address, and other supported details.
When contact saving is available, it may appear inside Profile or other supported products.
As a result, this feature makes networking easier. Instead of manually typing a phone number, email, or company name, the visitor can save the customer’s details quickly. It is useful for business owners, sales teams, employees, consultants, events, exhibitions, and anyone who wants visitors to keep their contact information.
Likewise, the Exchange Information Form lets visitors send their details to the customer.
For example, the form may collect a visitor’s name, phone number, email, company, area of interest, message, related product or service, source page, and submission date.
When enabled, it may appear inside Profile, Review Stand, Menu, or other supported products.
Consequently, this feature turns the digital page from a simple information display into a lead collection tool. Instead of only giving information to visitors, the customer can also receive visitor details and follow up later. This is useful for sales, customer service, business inquiries, events, exhibitions, real estate, clinics, service providers, and companies that want to collect potential customer information.
In this way, QR codes and public links help visitors reach the customer’s digital page, review link, menu, animal page, or selected destination quickly.
Depending on the setup, a QR code or public link may open a digital page, review page, menu, pet page, Google link, WhatsApp link, file, or other external destination.
However, QR may be connected to supported ADMAL products or digital services. It is not always a separate store product by itself.
As a result, QR makes access faster and easier. Visitors do not need to type a link or search for the business manually. They can scan and reach the correct destination immediately. When analytics are active, QR can also help the customer understand how many people scanned or visited the linked destination.
In addition, analytics and reports help customers understand how visitors use their digital service.
For instance, analytics may include visit and QR scan counts, link and button clicks, section views, form submissions, popular links, product activity, date filters, report views, and downloads when available.
Similarly, active analytics may appear inside supported products and plans.
As a result, this feature helps customers make better decisions. Instead of only sharing a link, the customer can see what visitors are doing. They can know which links are used most, how many people scanned the QR, how many visitors submitted their information, and whether the digital page is helping their business or service.
With custom buttons, customers can guide visitors toward specific actions.
For example, custom buttons may support contact, booking, ordering, payment, reviews, forms, files, directions, social media, or external links, depending on the product or plan.
Similarly, this feature may appear inside Profile, Review Stand, Menu, or other supported pages.
Therefore, custom buttons make the page easier to use. Instead of leaving visitors confused, the customer can guide them to the exact action they want: call, order, book, review, pay, open a document, or send information.
Additionally, public sharing lets customers share their digital page, product, review link, menu, animal page, or another supported destination.
For example, customers may use the shared link on business cards, QR stickers, social media bios, WhatsApp messages, printed materials, websites, or advertisements.
As a result, this feature makes the service easy to distribute. The customer can share one organized destination instead of sending many separate links. It is useful for marketing, networking, customer service, events, stores, restaurants, and field sales.
However, not every element is available in every product or plan. Some features may depend on:
Over time, ADMAL may update, add, remove, or improve features depending on the service, plan, and system development.
In practice, when a customer purchases a physical product from ADMAL, the order goes through preparation before shipping.
For example, the preparation process may include:
By contrast, shipping applies only to physical products.
As a result, the order may take around 4 days to 1 week to reach the customer, depending on the product type, order quantity, required information, preparation time, and shipping process.
Next, shipping usually takes around 3 to 4 days maximum, depending on the shipping company and delivery area.
However, several issues may delay an order:
Finally, before dispatch, ADMAL checks each product and its connected function to confirm that both work correctly.
After payment and activation, the customer can use the available digital features directly from their account or dashboard.
When purchasing an eligible product, the connected digital service is activated free for 2 months according to ADMAL’s system.
Meanwhile, during this period, the customer can use the available features included with the product or plan, such as digital sections, links, QR tools, forms, analytics, and reports.
Therefore, after the 2-month free period ends, the customer must renew the service plan to continue using the digital features.
As a result, when the activation period ends, the following may be affected:
However, the physical product remains with the customer, but the digital service requires renewal because it is an online system for management, access, tracking, and reporting.
ADMAL offers a Free plan for one profile link for one year. The Free plan does not renew. Moreover, paid QR plans are available for customers who need additional capacity or features.
Moreover, these plans are designed for customers who need QR-based digital tools according to their usage size.
For example, QR plans may be suitable for:
In addition, each plan has its own features, limits, and price.
If the customer’s needs change, they may upgrade or downgrade the QR plan depending on the available options. However, changing the plan may cause:
At the same time, the customer cannot run two active QR plan subscriptions on the same account at the same time. If the customer already has an active QR plan and wants to change it, the current plan must be cancelled or changed before activating a new one.
As a result, this prevents subscription conflicts, permission conflicts, and data mixing between different plans.
The customer may request cancellation and a refund only if execution of the physical product has not started yet.
Accordingly, cancellation requests must be sent through WhatsApp support only so ADMAL can confirm and review the request clearly.
Once ADMAL approves the cancellation:
However, once execution of the physical product has started, refunds become difficult or unavailable.
This is because the product has entered a custom preparation stage for the customer.
For example, execution may include:
At this stage, the product cannot be treated like a ready-made item that can easily be returned, because ADMAL has already used materials, time, and custom work for the customer’s order.
Although ADMAL can disable a link, stop a digital service, or remove technical data from the system, refund eligibility still depends on execution status.
However, the refund policy is not based only on whether the technical link can be cancelled. Refund eligibility is mainly connected to the execution status of the physical product.
Therefore, if product execution has not started, ADMAL can review the cancellation request.
Conversely, if execution has started or the product has been prepared, a refund becomes difficult because ADMAL has customized the product for the customer.
ADMAL checks and tests products before shipping.
However, if the customer receives a product with a manufacturing defect or operational issue that is not caused by misuse, the customer may contact ADMAL within 1 month from the delivery date.
After reviewing the case, ADMAL may:
When inspection confirms an issue caused by ADMAL, a manufacturing defect, or damage that existed before delivery, ADMAL covers the approved return or replacement shipping cost. By contrast, if inspection confirms that misuse, negligence, or customer-caused damage occurred after delivery, the customer is responsible for a 50 AED round-trip shipping fee. This amount covers shipping only. Any additional repair or replacement cost will be disclosed and approved before proceeding.
ADMAL is not responsible for damage caused by misuse or negligence.
For example, this may include:
In these cases, free repair or free replacement is not available.
After a QR plan is activated or used, refunds are difficult and not guaranteed.
In practice, cancelling a QR plan usually means stopping the service or preventing the next renewal. It does not necessarily mean refunding the current active period.
This is because the plan has already been activated and its digital resources and features have started.
Additionally, customers can contact ADMAL support for help with orders, product questions, activation, delivery, technical issues, cancellations, and account-related support.
More specifically, cancellation requests must be sent through WhatsApp support only so ADMAL can confirm and review them clearly.
For example, support may request:
Finally, ADMAL aims to provide clear support and fair handling for every customer while protecting custom product execution from misuse, unfair cancellation, or refund requests after preparation has already started.
ADMAL is a platform that provides smart physical products and digital services to help individuals and businesses share information, manage links, display digital products, receive visitor details, and track engagement through analytics and reports. In addition, ADMAL brings these product and service tools together in one place.
No. ADMAL is not limited to a digital business card. For example, ADMAL includes several product types such as Profile, Review — One Link, Review Stand — 6 Links, Menu, and Animals / Pets.
Products are the main ADMAL service types, such as Profile, Review, Review Stand, Menu, and Animals / Pets.
General features are tools that may appear inside supported products, such as social media links, Google links, file links, QR, Add Contact, Exchange Information Form, analytics, and reports. As a result, customers can identify the main service first and then check which tools it includes.
Yes. For example, some ADMAL products are physical products and require preparation, testing, and shipping.
In most cases, the order may take around 4 days to 1 week to reach the customer. After preparation is completed, shipping usually takes around 3 to 4 days maximum depending on the delivery area and shipping company.
Yes. After payment and activation, the customer can use the available digital features from their account depending on the selected product or plan.
The customer is responsible for managing and updating their own information inside the account. In addition, ADMAL provides the system, activation, product connection, links, QR tools, and analytics according to the selected plan. Content entry and daily updates are the customer’s responsibility unless an additional service is clearly agreed upon.
If the products are separate, each product may have its own link, digital data, QR, NFC, and analytics depending on the selected setup. By contrast, if the products are repeated or unified, they may use the same link or same data depending on the customer’s choice and product type.
When purchasing an eligible product, the connected digital service is activated free for 2 months according to ADMAL’s system.
After the free period ends, the customer must renew the service plan to continue using digital features such as links, QR tools, digital sections, forms, analytics, and reports.
The physical product remains with the customer. However, the digital features connected to it may stop or become unavailable if the service is not renewed.
Cancellation can be reviewed only if physical product execution has not started yet. To request cancellation, the customer must contact ADMAL support through WhatsApp only to confirm the cancellation request.
Once product execution or customization has started, refunds become difficult or unavailable because the product is prepared specifically for the customer.
If there is a manufacturing defect or operational issue that is not caused by misuse, the customer may contact ADMAL within 1 month from the delivery date for review and support.
When inspection confirms a manufacturing defect, an issue caused by ADMAL, or damage that existed before delivery, ADMAL covers the approved return or replacement shipping cost. By contrast, if misuse, negligence, or customer-caused damage occurred after delivery, the customer is responsible for a 50 AED round-trip shipping fee. This amount covers shipping only. Any additional repair or replacement cost will be disclosed and approved before proceeding.
Therefore, ADMAL does not provide free repair or replacement when damage results from misuse, negligence, water, heat, breaking, scratching, or improper handling.
ADMAL offers a Free plan for one profile link for one year. The Free plan does not renew. In addition, paid QR plans are also available, with different features, limits, and prices.
Yes. A QR plan can be changed depending on the available options. However, upgrading or downgrading may affect the previous subscription, available features, data access, and permissions.
No. The customer cannot run two active QR plan subscriptions on the same account at the same time. Therefore, the current plan must be cancelled or changed before activating another one.
